ppvp's Privacy Policy

1 Types of Information Collected

ppvp collects the following types of information for the purpose of providing its services. Information is always collected voluntarily and with your consent.

1.1 Identity Information

• Full name and username
• Date of birth (for age verification)
• National ID or passport number (for identity verification)
• Current address and country

1.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, Rocket, Upay verification)

1.3 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.4 Technical Information

• IP address and device identifier
• Browser type and operating system
• Session activity and log data on the platform
• Cookies and similar tracking data

1.5 Gaming Activity Information

• Game participation history
• Records of bets, wins, and losses
• Details of bonus and promotion usage

2 Methods of Data Collection

ppvp collects information through various methods. Each method is transparent and subject to your consent.

• Directly Provided Information: When you fill out a registration form, submit documents for account verification, or contact our support team.
• Automated Collection: Through cookies, web beacons, and similar technologies while you use the platform.
• From Third Parties: From payment providers (bKash, Nagad, etc.) and identity verification agencies.
• Fraud Prevention Agencies: From trusted third-party databases to ensure legitimate activity.

3 Purpose of Data Use

Collected information is used only for specific and legitimate purposes. ppvp never uses your information unnecessarily.

• Identity and Age Verification: To ensure that only those aged 21 or above are using the platform.
• Account Management: To create, maintain, and secure your account.
• Financial Transaction Processing: To complete deposits and withdrawals safely.
• Support Services: To resolve your issues through 24/7 live chat.
• Promotions and Bonuses: To provide relevant offers and bonuses for you.
• Responsible Gaming: To identify unusual gaming behaviour and provide necessary assistance.
• Fraud Prevention: To prevent money laundering and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To further improve the user experience.

4 Sharing Information with Third Parties

ppvp does not sell your personal information. However, to ensure service quality, information may be shared with selected third parties in the following circumstances.

4.1 Authorised Third Parties

• Payment Service Providers: bKash, Nagad, Rocket, Upay and banking partners — solely to complete transactions.
• Identity Verification Services: Trusted agencies engaged to complete the KYC process.
• Technology Partners: Cloud, security, and analytics service providers for platform operations.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming may process user data to a limited extent.

4.2 Disclosure of Information for Legal Requirements

We may be required to disclose information under a court order, a lawful request from law enforcement agencies, or a directive from a government regulatory authority. In such cases, only the minimum necessary information is provided.

5 Cookies and Tracking Technologies

ppvp uses cookies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help monitor and improve platform usage.
• Fraud Prevention Cookies: Help detect unusual activity.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working properly.

6 Data Security Measures

ppvp uses industry-standard technologies and practices to protect your information. Our security framework is built on the following layers.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial data) is protected using advanced encryption methods.
• Two-Factor Authentication: A two-layer security system for accessing your account.
• Server Security: Firewalls, intrusion detection systems, and regular security testing.
• Restricted Access: Staff can only access information necessary for their specific role.
• Regular Audits: Regular security audits are conducted by third parties.
• Fair Play: All gaming outcomes are verifiable and fair.

7 Data Retention Period

ppvp retains your information only for as long as necessary. Retention periods are determined according to the following policy.

• Active Accounts: For the entire period your account remains active.
• Closed Accounts: At least five (5) years after account closure, as required by legal obligations.
• Financial Transactions: For the period required in compliance with financial regulatory rules.
• Identity Verification Documents: Until legal requirements are met.
• Technical Logs: Generally 90 to 180 days.

Once the retention period ends, information is securely deleted or anonymised so that your identity can no longer be identified.

8 Your Rights

ppvp believes you should have full control over your own information. You have the following rights.

• Right to Know: The right to know what information we are collecting and retaining about you.
• Right of Access: The right to request a copy of the information stored about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Object: The right to opt out of marketing communications and to object to certain types of processing.

To exercise these rights, please contact our support team by email at [email protected]. We will endeavour to respond to your request within 30 business days.

9 Protection of Minors

ppvp is for those aged 21 or above only. We do not knowingly collect information from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• In cases of suspicion, identity is confirmed through document verification.
• If we become aware that a minor is operating an account, that account will be closed immediately and any collected information will be deleted.

For more information on the protection of minors, please see our Responsible Gaming policy.

10 Policy Changes

ppvp reserves the right to review and update this privacy policy from time to time. The following procedure will be followed in the event of changes.

• In the case of significant changes, you will be notified by email or via a notification when you log in to the platform.
• The "Last Updated" date at the top of the policy is always kept current.
• Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.

Previous versions are available from the support team upon request.